Reviews & Testimonials
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Needed to get the evacuation pumps for the septic tank replaced. Todd came out to do the estimate and the work when I hired them after some comparison shopping. I can't say enough about Todd. He was very knowledgeable, honest, customer service oriented. Maybe not the cheapest but very competitive and they did great work.
Thank you all for the job you did for me. You all are remarkable and I really appreciate the care you gave me at this difficult time. I will give you a fantastic recommendation if anyone needs one.
My first encounter with "The Hatfields" and DEFINITELY will not be my last! What Customer Service... first, the young lady on the phone (I believe Tara) was MOST pleasant and helpful; then, when Braxton came to the house and ran into problems even getting the top off, he was most patient in solving the problem. He had a co-worker come out to help; what a pleasure to see two gentlemen work together.
I will HIGHLY recommend "Hatfield's".
We've used Hatfield's for septic pumps for the 20 years we've live in our home. Ken paid me a visit to check on some standing water near our septic drain field. He pulled the plans from the county (which included a sketch of the drain field). We checked the tank level, walked the yard, determined the water was surface draining and not a failing field. There was no charge. Nice to be so well taken care of by a local business.
Our experiences with Hatfields Septic have always been smooth. They are responsive, helpful, reasonable, professional and so easy to work with. We highly recommend using them.
We called Hatfield for an emergency and they came out quickly and the man who helped us went above and beyond. I have used different services but will only use Hatfield from now on. They are the best.
Highly recommended. They were on time and did excellent job. Mr. Hatfield (junior) was supervised the job. He was great, jack of the all trade.
Kudos to the crew who filled in our drywell. Having been through a major construction project, we are very aware of the equipment needed and subsequent mess that excavation results in. We were very impressed with the crew's efforts to minimize impact to our neighbors. And the grading, seed work & straw work was neatly done.
We will definitely be recommending Hatfield's.
They are a tad pricier than most of the others in this field in the DC/Baltimore area, but their service is terrific and they diagnose and fix problems the 1st time out. Had a major septic problem a few years ago with an inaccessible fluid holding tank that was close to spilling over and they resolved the problem in time to avoid a disaster that could have happened. I highly recommend them.
Call them for all your septic service needs very knowledgeable group